These Terms of Service (“Terms”) govern your use of The May Team website, landing pages, real estate inquiry forms, consultation forms, appointment and showing forms, SMS communications, email communications, phone communications, and related services provided by The May Team, operated by The May Team LLC and affiliated with Howard Hanna Real Estate Services (“The May Team,” “we,” “us,” or “our”).
By using our website, submitting a real estate inquiry form, requesting a consultation, requesting property information, scheduling an appointment or showing, or communicating with us, you agree to these Terms. If you do not agree, please do not use our website, submit our forms, or communicate with us through these channels.
You may use our website, landing pages, and forms to learn more about The May Team, request real estate information, inquire about buying or selling a home, request property or listing information, schedule consultations or showings, and communicate with us regarding related real estate services.
You agree not to use our website, forms, communications, or services for unlawful, abusive, fraudulent, misleading, harmful, or unauthorized purposes.
Submitting a real estate inquiry form, requesting a consultation, requesting property information, or contacting The May Team does not guarantee:
An appointment, showing, consultation, or response within a specific timeframe
Availability of any property or listing
Acceptance of an offer or completion of a real estate transaction
Any specific purchase price, sale price, property value, market result, or transaction outcome
Approval for financing or mortgage products
Any specific real estate, investment, financial, or economic result
The May Team may review your information and contact you to discuss your goals, timeline, budget, preferred areas, property needs, or other details relevant to your inquiry.
We reserve the right to decline, cancel, reschedule, or stop communications with any person for any lawful reason.
When you submit information through our website, forms, scheduling tools, or communication channels, you agree that the information you provide is accurate, current, and complete to the best of your knowledge.
You are responsible for keeping your contact information and other submitted information up to date.
We are not responsible for missed communications, scheduling issues, property-information delays, or follow-up problems caused by incorrect, incomplete, or outdated information provided by you.
Any property information, market commentary, examples, testimonials, client stories, pricing discussions, estimated values, or other information provided by The May Team is for informational purposes and should not be interpreted as a guarantee of any particular real estate result.
Nothing on our website, landing pages, forms, videos, messages, calls, emails, or other communications guarantees:
The purchase or sale of a property
A particular purchase or sale price
A specific property valuation
Property availability
Financing approval
Closing dates
Market performance
Investment returns
Any other real estate or financial result
Real estate outcomes depend on many factors outside our control, including market conditions, property condition, pricing, financing, inspections, appraisals, negotiations, third-party performance, buyer or seller decisions, and other circumstances.
The May Team, operated by The May Team LLC, may offer SMS text messaging for real estate inquiry follow-up, consultation scheduling, appointment and showing confirmations, reminders, scheduling or rescheduling, requested property or listing information, transaction-related updates, customer service communications, and marketing messages when consent has been provided.
Program Name
The May Team
Message Types
Depending on your consent, SMS messages may include:
Real estate inquiry follow-ups
Consultation scheduling
Appointment confirmations
Appointment reminders
Showing confirmations
Showing reminders
Scheduling and rescheduling messages
Requested property or listing information
Transaction-related updates
Customer service communications
Follow-up related to your inquiry
New listings
Open houses
Home-buying opportunities
Home-selling opportunities
Market updates
Real estate promotions
Related promotional communications if you have opted in to marketing text messages
Separate SMS Consent Choices
We may provide separate SMS consent choices for non-marketing and marketing text messages.
You may choose to opt into non-marketing SMS messages, marketing SMS messages, both, or neither.
You may submit a real estate inquiry, request a consultation, request property information, or work with The May Team without consenting to SMS messages.
Message Frequency
Message frequency may vary depending on your interaction with The May Team, your inquiry, appointment or showing activity, transaction status, and the type of messages you have consented to receive.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any text message from us.
After replying STOP, you may receive one final confirmation message confirming that you have been unsubscribed. You will not receive further SMS messages from the applicable messaging program unless you opt in again.
Help Instructions
For help, reply HELP to any text message from us or contact us at:
Phone: +1 440-570-2999
Email: [email protected]
Consent Is Optional
SMS consent is optional and is not required to submit a real estate inquiry, request a consultation, request property information, schedule an appointment or showing, purchase goods or services, or work with The May Team.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
If you separately opt in to marketing communications, we may contact you about:
New listings
Open houses
Home-buying opportunities
Home-selling opportunities
Market updates
Real estate promotions
Related real estate marketing communications
You may opt out of marketing emails by clicking the unsubscribe link in any marketing email, if available, or by contacting us directly.
You may opt out of marketing text messages at any time by replying STOP.
If you provide your email address, we may email you about your inquiry, requested property information, consultations, appointments, showings, transaction updates, listings, market information, or related real estate services.
If you provide your phone number, we may call you regarding your real estate inquiry, consultation, appointment, showing, requested property information, transaction, or interest in buying or selling real estate.
You may request that we stop contacting you by email or phone, and we will honor your request in accordance with applicable law.
Your use of our website, forms, communications, and related services is also governed by our Privacy Policy.
Please review our Privacy Policy here:
https://listwiththemayteam.com/privacy-policy
The Privacy Policy explains what information we collect, how we use it, how SMS consent data is handled, how information may be shared, and how you can contact us with privacy-related questions.
Our website, landing pages, forms, communications, property searches, scheduling tools, CRM systems, email, SMS, analytics, advertising, transaction systems, or other services may rely on third-party platforms or providers.
We are not responsible for the availability, security, accuracy, policies, practices, or performance of third-party services.
Your use of third-party websites, platforms, mortgage services, property-search tools, or other services may also be subject to their own terms and privacy policies.
Property listings, pricing, availability, property descriptions, photographs, measurements, market data, and other real estate information may originate from third-party sources, multiple listing services, property owners, public records, brokerages, or other sources.
While we make reasonable efforts to provide accurate information, property details and availability may change without notice.
You should independently verify information that is material to your purchase, sale, or other real estate decision.
All website content, branding, text, graphics, images, logos, videos, layouts, designs, and related materials are owned by or licensed to The May Team LLC, Howard Hanna Real Estate Services, or their respective owners unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or use our content for commercial purposes without appropriate written permission.
Third-party names, trademarks, logos, listing information, photographs, and related intellectual property remain the property of their respective owners.
We make reasonable efforts to keep our website, landing pages, forms, property information, and communications accurate and available.
However, we do not guarantee that our website, forms, listings, messaging systems, scheduling tools, property information, or communications will always be accurate, complete, uninterrupted, secure, error-free, or available.
We may update, change, remove, or replace website content, forms, property information, messages, or related information at any time.
To the fullest extent permitted by law, The May Team LLC, Howard Hanna Real Estate Services, and their respective owners, agents, representatives, contractors, service providers, affiliates, and related parties shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website, forms, communications, property information, scheduling tools, SMS messages, email messages, phone calls, or related services.
This includes, but is not limited to, damages related to missed communications, delayed or undelivered messages, property availability, scheduling issues, reliance on website or listing information, third-party platform errors, or other circumstances beyond our reasonable control.
You agree to hold harmless The May Team LLC, Howard Hanna Real Estate Services, and their respective owners, agents, representatives, contractors, service providers, and affiliates from claims, damages, liabilities, losses, costs, or expenses arising from:
Your misuse of our website or services
Your violation of these Terms
Your submission of inaccurate, unlawful, or misleading information
Your misuse of our communications, forms, or services
Your violation of applicable law or the rights of another person
We may update these Terms from time to time.
When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our website, forms, communications, or services after changes are posted means you accept the updated Terms.
You must be at least 18 years old to use our website, submit a real estate inquiry form, request a consultation, or opt in to receive SMS messages from The May Team.
By using our website, submitting a form, requesting a consultation, or consenting to SMS communications, you confirm that you are at least 18 years of age.
If you have questions about these Terms, please contact us:
The May Team
Operated by The May Team LLC
Howard Hanna Real Estate Services
12333 Pearl Rd
Strongsville, Ohio 44136
United States
Website: https://listwiththemayteam.com
Phone: +1 440-570-2999
Email: [email protected]